Privacy policy

In accordance with the provisions of the General Data Protection Regulation (EU) 679/2016 (GDPR) and the Spanish Organic Law 3/2018 of December 5, on Personal Data Protection and Guarantee of Digital Rights, the following information is provided regarding the processing of your personal data:

who is responsible for the processing of your personal data?

Data controller: MUNDITUBO S.A.
Tax ID (CIF/NIF): A07187016
Address: Mare de Déu de la Victòria, 12 – bajos, 07008 Palma de Mallorca, Balearic Islands, Spain
Telephone: +34 971 244 949
Email: munditubo@munditubo.com

what data do we process?

At MUNDITUBO S.A., we process the personal data you provide through the forms available on this website, the personal data derived from the provision or contracting of our services or products, and/or the personal data arising from your commercial relationship with us.

We also process personal data generated in the context of your activity on our website, including your browsing data collected through the site.

It is important to us that your personal data is kept up to date. You are responsible for informing us of any changes or errors in your personal data as soon as possible by contacting us at munditubo@munditubo.com.

for what purpose do we process your personal data?

Purpose: MUNDITUBO S.A. may process your personal data for the following purposes:

Management and maintenance of services provided through the website.
Management and handling of enquiries and information requests made by users via the contact form. The email address and personal data you provide through the contact form will be used exclusively to respond to your enquiries.
Compliance with applicable legal obligations.
Sending of commercial communications and newsletters, as well as advertising related to our products and services.
Management of the contracting of our products and/or services.
Management of information requests or quotation requests for our products or services.
If you have consented, your personal data may be used to create a commercial profile to offer services tailored to your interests. No automated decisions will be made based on such profiles.

Your personal data will be stored in our systems for as long as necessary to fulfil the purposes of processing and to comply with applicable legal obligations.

Data retention will vary depending on the purpose of the processing:

Contractual data: retained for the duration of the contractual relationship and for the limitation period of potential legal claims.
Enquiry and contact data: retained until you request deletion or cancellation.
Newsletter subscriptions: retained until you request deletion, objection, or restriction.
Browsing data and commercial profiles: retained until you request deletion or cancellation.

Your personal data will be retained for as long as they are useful for the stated purposes and, in all cases, for the legally established time periods necessary to address potential liabilities arising from the processing.

data security

We have implemented appropriate technical and organisational measures to protect your personal data from unauthorised or unlawful processing and from accidental loss, destruction, or damage, ensuring their integrity and confidentiality.

These measures are designed to:

guarantee the continuous confidentiality, integrity, availability, and resilience of processing systems and services;
restore the availability and access to personal data quickly in the event of a physical or technical incident;
regularly test, assess, and evaluate the effectiveness of technical and organisational measures to ensure data security.

Our security measures are designed in accordance with our IT infrastructure, the current state of the art, implementation costs, and the nature, scope, context, and purposes of processing, as well as the varying risks for your personal data.

what is the legal basis for processing your data?

Legal grounds:

Performance of a contract or pre-contractual relationship with you (Article 6.1(b) GDPR and Organic Law 3/2018), e.g., managing and providing quotes for products and services.
Your express consent for one or more specific purposes, such as sending advertising communications, newsletters, CV management, or participation in activities or contests (Article 6.1(a) GDPR).
Compliance with legal obligations (Article 6.1(c) GDPR).
Legitimate interest pursued by the controller or a third party, such as for security reasons, service improvement, or handling enquiries.

Where data is collected, users are informed—either via hyperlink or directly in the relevant form—whether providing their data is mandatory.

In general, the personal data requested in the forms on this website are mandatory (unless otherwise indicated). Failure to provide such data, or providing them incorrectly, may result in our inability to fulfil your request.

Providing your personal data is required when contracting a service or requesting a quote.

The sending of advertising communications, newsletters, or informational bulletins is based on the consent you provide. Withdrawal of this consent does not affect your contractual or commercial relationship with us.

If you have authorised us to send promotional communications, your data may be used to manage the sending of advertising or newsletters by electronic means, in compliance with Articles 20 and 21 of Law 34/2002 (LSSI).

You may unsubscribe from such communications at any time.

who are your data shared with?

Recipients: As a general rule, your personal data will not be disclosed to third parties, except where required by law. However, we inform you that third-party service providers may have access to your data in their capacity as data processors when providing services to the data controller.

You may request a complete list of recipients acting as data processors or data transfer recipients by writing to munditubo@munditubo.com.

Additionally, the company may disclose data to public administrations or authorities where legally required.

International data transfers:
To carry out the data processing activities described above, we may transfer data outside the European Economic Area (EEA) and store it in physical or digital databases managed by entities acting on our behalf. Data processing is limited to the purposes stated and is carried out in compliance with applicable data protection laws.
If data are transferred outside the EEA, appropriate contractual safeguards—such as the European Commission’s Standard Contractual Clauses—will be used to ensure adequate data protection.

what are your rights regarding your personal data?

Rights:
You have the right to access your personal data and to request the rectification of inaccurate data, or, where applicable, request their erasure when the data are no longer necessary for the purposes for which they were collected.

You may also request the restriction of processing or object to it based on your particular circumstances. In such cases, we will cease processing your data except for legitimate reasons or for the exercise or defence of legal claims.

When technically possible, you may request the portability of your data to another controller.

To exercise these rights, you may contact MUNDITUBO S.A. by post (attaching a copy of your ID) at Mare de Déu de la Victòria, 12 – bajos, 07008 Palma de Mallorca, Balearic Islands, or by email at munditubo@munditubo.com.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.agpd.es.

data source

The personal data processed are obtained directly from the data subject.

You expressly consent to the inclusion of the personal data collected while browsing this website and/or provided through any form, as well as data arising from any commercial relationship, in the automated personal data files of the entity.

The company guarantees the confidentiality of users’ personal data. However, it may disclose such data to competent public authorities when legally required.

Personal data may be retained in MUNDITUBO S.A.’s files even after the end of a commercial relationship, exclusively for the purposes stated above and during legally established time periods, available to administrative or judicial authorities.

use of social media

When you interact with our website through social networks (such as connecting, following, or sharing content on Facebook, Twitter, LinkedIn, Instagram, etc.), we may receive information from those networks, including profile information, user ID associated with your account, and any other information you have made public on the network.

The company uses social networks to share information about its services and activities. However, it does not obtain personal data from users through these networks unless expressly authorised.

Such data are only used within the respective social network and are not incorporated into any processing system.

Please note that each social network has its own terms of use and privacy policies, which you must review and comply with when using them.